FAQs
How does the process work
We use a simple, menu-based system to plan your wedding flowers. You begin by sharing an inspiration image for your color palette, then select the floral items you need from our menu. Once submitted, you’ll receive a detailed quote within 24 hours, or you can schedule a brief call if you have specific questions.
Can I fully customize my flowers
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Our approach is intentionally structured to keep the process simple and transparent. You can choose your color palette, select your floral pieces, and adjust quantities to suit your event. Within that framework, we work with seasonal availability and design best practices to create cohesive, thoughtful arrangements.
For highly specific requests or fully custom installations, we offer the option to discuss those needs during a brief consultation.
What is included in your pricing
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Menu pricing includes seasonal flowers and foliage arranged in your selected color palette and overall style. Pricing reflects the design, sourcing, and preparation of each piece as listed as well as the vessel in which it is designed. That is yours to keep or give as a gift.
Specialty blooms, large-scale installations, or custom design elements may be added as upgrades when needed.
Do I need a consultation to book
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No. A consultation is optional. You can complete the floral selection form and receive a quote without scheduling a call. If you prefer to talk through your order or have custom questions, you can book a brief consultation instead.
Can I request specific flowers?
You’re welcome to share inspiration, including specific blooms you love. We’ll always consider these requests, but final selections are guided by seasonal availability and what best supports the overall design and color palette.
What if I don’t know what I need
The menu is designed to make this easier. Most couples select a combination of bridal party florals, ceremony pieces, and reception arrangements based on their guest count and venue. If you’re unsure, you can either submit your selections for a quote or book a short call for guidance.
How far in advance should I book
We recommend booking as early as possible, especially for peak wedding season dates. Availability is secured on a first-come, first-served basis once your order is confirmed.
Do you offer delivery and setup
Yes. Delivery and installation are included or calculated based on location, scale, and event needs. These details will be outlined in your final quote.
DO YOU REQUIRE A DEPOSIT
Yes. A non-refundable deposit of $500 is required to confirm your date. Final payment is due 4 weeks before the event. Payment plans are available.
CAN I MAKE CHANGES TO MY ORDER
Yes. We are happy to make additions up to 7 days ahead of the event. Subtractions can be made up to 10% of the initial order.
do you have a minimum order
Yes. An investment minimum of $500 must be reached in order to book a date in our calendar.
do i have to return the vases
The vases and vessels in which your flowers are designed are yours to keep or give as gifts. We are happy to discuss our vessel buy back program if that interests you.
do i need removal services
Often times there is a limited amount of time in which a reception can be cleared at the end of the night. We are available to assist with that, but removal services are not mandatory.
FOR ANY OTHER QUESTIONS, PLEASE EMAIL COLLEEN@DIADEMFLOWERS.COM